Sure, Intercom is chat but it's so much more. If you just want chat, then Intercom is not for you.
If you want to increase sales, capture more leads, engage your visitors at a level that is almost beyond belief ... the read on. Intercom does that.
"Visitors are 82% more likely to convert if they’ve engaged with Intercom’s live chat features on your website"
Target visitors based on behavior, referral link or even Clearbit data. Greet target customers with personalized messages and connect them to dedicate agents. Use data enrichment tools, like Clearbit, to target only the best leads.
Intercom Operator Qualifies leads and route only the right ones to sales. Let Intercom automatically schedule meetings with the best leads 24 hours a day, 7 days a week. Integrate and sync with Salesforce, Hubspot and many others.
Jump into an AirCall or Google Meet from inside a chat.
With an assortment of tools, Intercom lets you target your visitors, send them messages and monitor the goals you have set. Create a campaign and measure the results. Using segmentation techniques, the campaign criteria show the impact.
Customer segmentation is a method of grouping customers together based on identified characteristics. These segments can then be more effectively marketed to as each your segment efforts can identify a core group of potentially profitable customers.
Common focus of customer segments might include: